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APHC 2019 Training Courses

APHC Online Learning Centre for plumbers and heating engineers

In line with its commitment to help plumbing and heating organisations develop successful and profitable businesses, APHC's Online Learning Centre has been designed to make learning accessible to all plumbing and heating businesses, without you having to travel to attend the course in a classroom based environment.

This online facility offers unique learning products tailored specifically for the plumbing and industry by providing access to bite-size courses covering key development areas which currently include the following courses:

Understanding basic contracts
Beginning with an explanation of exactly what contracts are, their purpose and the benefits they offer to plumbers and heating engineers, this course provides example scenarios to help businesses ensure they are on the right side of the law when drafting and signing contracts. Other areas covered include terms and conditions, business contracts and documents linked to pricing and payments.

Developing a quality management system
This course aims to provide plumbers and heating engineers with an understanding of the common elements of a Quality Management System (QMS) in terms of physical documentation and the key advantages of developing one for the workplace. The course also covers implementation of the QMS, how to map it against external quality criteria, reviews and internal and external audits.

Recruitment and selection of employees
Providing you with information on each stage of the recruitment process, this course will help you from identifying a business need and writing up a job specification and advert, through to selection, interview preparation and process and what to do once you have decided on a successful candidate.

Introduction to business finance
Our introduction to business finance takes installers through the importance of proper book-keeping and maintaining cash-flow how to measure and improve profit as well as an explanation of raising finance for growth.

How much does each course cost?
£25 + VAT per person for APHC members
£35 + VAT per person for Non-APHC members

Promotional Flyer
You can download our Online Learning Centre Promotional Flyer - click here

Will I receive a certificate?
On successful completion of each course end assessment, you will be awarded a printable APHC certificate.

How do you purchase a course?
To purchase any of the above courses, please visit and follow the easy navigation process to purchase and then carry out the course online to suit you.

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